What Our Patients Say
Real experiences from patients at RSDC's clinics across Melbourne's eastern suburbs.
Very professional. From the time I walked in and was greeted by the receptionist I was treated extremely well. Appointments ran on time and all the staff were polite and accommodating. The lady who conducted the lung function was very professional. Dr Foo gave detailed information and he was extremely patient and empathetic.
Dr Chuan Foo
A bit late but thats okay. Reception ladies were nice and efficient and very friendly. All paperwork was sorted quickly. The E Script was sent to my mobile phone. All good!
Dr Ali Aminazad
I have high regards for Dr Aminazad. He was the first specialist to really help me with my allergies and got me admitted in the government program for fortnightly injections, which have helped my asthma tremendously I would thoroughly recommend him
Dr Ali Aminazad
Always a positive consult with guidance I need to manage my asthma and VCD.
Dr Ali Aminazad
professional and informative.
Dr Chuan Foo
I was very satisfied with my treatment.
Date
Staff had been very helpful in moving arrangements around to fit my appointment time needs.Stephanie welcomed me, was attentive. Dr Ali listened attentively to my explanation and quickly got to the point of what he needed to do for me. Subsequently Stephanie was efficient in making a procedure appointment for me at the earliest available time; provided all the information I needed and noted my questions to ask Dr Ali. She followed up promptly by phone later in the day. At my previous appointment I had been shown into a room by the nurse who said her practice was to ask me about how I had been, etc and then she would tell Dr Ali. I declined as I was struggling to breathe and did not want to repeat myself. When Dr Ali came into the room he sat at the side, with the nurse in the primary position in front of me. As a patient, I found this request/type of consultation to be disrespectful. I do not need a medical interpreter or someone to speak on my behalf. My long term medical relationship is with Dr Ali and I wanted to continue speaking directly with him in a confidential environment. It was good to be able to do that at the appointment today. I appreciate that the nurse has a role in calling patients following up about making appointments after tests- as she did with me this week, which was helpful.
Dr Sadie Porsa explained to me the outcome of the recent scans and procedures I had had in the the last couple of weeks and outlined what steps we would take to resolve the issue with an area of concern on my lung. I was very satisfied with the consultation. The doctors I have seen at RSDC have had a very caring and professional manner.