What Our Patients Say
Real experiences from patients at RSDC's clinics across Melbourne's eastern suburbs.
Always a positive consult with guidance I need to manage my asthma and VCD.
Administration seems disorganized. I had an appointment for Epworth Camberwell 28/04/2025. I received a reminder for my 28th April appointment at Knox. I rang to say I didn't want to go to Knox. I'd had a bad experience with a previous appointment. I was told Camberwell was no longer available but I could go to Balwyn North. As I was changing my appointment I would have to wait until mid June, 24th June, for an appointment at Balwyn North. One week before the appointment I received a reminder for my 24th June appointment at Epworth Camberwell. I sent a return text asking for confirmation for where the appointment was to be conducted, 2 days in a row. No reply. Then on 19th June I received a text reminder to bring a new referral from the GP. I couldn't get an appointment for GP until 23rd June. The clinic is unavailable 19th or 20th. The appointment is late morning and I have a lunch appointment that day. I rang the Respiratory reception and it was confirmed my appointment is for Epworth Camberwell which I prefer. Easier driving and easier parking. Maybe I could have kept my earlier Camberwell appointment on April 28th. It is all stress I could have done without. The change from Camberwell to Knox was done without my knowledge. Same with the change from Balwyn North to Camberwell, without my knowledge. Laurel Luce
Very professional and thorough. Clear and concise. Very pleasant manner. Happy to see him again
Kept to appointed time. Lung function test was carried out courteously and professionally. Doctors report was concise and all my questions were addressed.
Very caring and proactive in dealing with my lung problem
Handled with efficiency.
Dr Sadie Porsa explained to me the outcome of the recent scans and procedures I had had in the the last couple of weeks and outlined what steps we would take to resolve the issue with an area of concern on my lung. I was very satisfied with the consultation. The doctors I have seen at RSDC have had a very caring and professional manner.
On reflection, I would like to speak to Dr Ali about my prognosis. I do not want to take drugs that are going to make life complicated. If this is my time I accept that and would be comfortable with whatever help to keep me comfortable.