What Our Patients Say

Online appointment was scheduled for 10am. Dr Foo commenced at 10:20 (no apology issued). Generally underwhelmed with consultation. The onus was on the patient to ask most of the questions. I managed to push the appointment out to 18 minutes through asking questions (which were answered in detail) despite it being a 30 minute consultation. Generally underwhelmed with clinic. Admin processes also need to be improved, as I had admin staff contacting me for the same thing, which demonstrates that the system/platform/process used is inadequate.

Trouble with billing. Lung function guy did NOT do finger prick blood test, and did not tell accounts. So i was charged for procedure i did not have. Also i received email in the evening about my next appointment in 12 months time. BUT that was wrong , had the wrong year. It is not good enough, why can the person ( Behzad Amir ) not just check email before sending. Also the email says :- " to kindly arrange payment upon receiving this email " I think that is not good. That means for me, $471 one year in advance. I just can not believe it. It leaves a bad taste in my mouth as the saying goes. Colin

The whole team were very good, explained everything, spoke clearly and were pretty much on time

The bill was $240 and the Medicare refund was $70 so the out of pocket was $170 which seems very expensive. Had I known this I would have cancelled the follow up.

She doesn’t visit very often .

Test results surely MUST be seen by your specialist and where they are important, reported to patient without delay. This MUST be a fundamental of health care otherwise weeks can go by without appropriate remedial action.

great service and very informative

My visit today gave me information about my problem and the further treatment I will be getting. Not the news I was hoping for but accurate as far as I know.