Patient Stories

What Our Patients Say

Real experiences from patients at RSDC's clinics across Melbourne's eastern suburbs.

4.7
Average Rating
233+ Patient Reviews
98% Would Recommend
"

I found Dr Ali very approachable he explained in depth what was required for me to have DBS I would recommend Behzad and team at Richmond RSDC to anyone who may need this type of test Very happy patient Alison Hutchins

A
Alison H.
Home-Based Sleep Study
Dr Ali Aminazad
Verified
"

Tests were performed efficiently and with clear instructions

A
Annette W.
RSDC Ferntree GullyTests
Dr Ali Aminazad
Verified
"

Staff had been very helpful in moving arrangements around to fit my appointment time needs.Stephanie welcomed me, was attentive. Dr Ali listened attentively to my explanation and quickly got to the point of what he needed to do for me. Subsequently Stephanie was efficient in making a procedure appointment for me at the earliest available time; provided all the information I needed and noted my questions to ask Dr Ali. She followed up promptly by phone later in the day. At my previous appointment I had been shown into a room by the nurse who said her practice was to ask me about how I had been, etc and then she would tell Dr Ali. I declined as I was struggling to breathe and did not want to repeat myself. When Dr Ali came into the room he sat at the side, with the nurse in the primary position in front of me. As a patient, I found this request/type of consultation to be disrespectful. I do not need a medical interpreter or someone to speak on my behalf. My long term medical relationship is with Dr Ali and I wanted to continue speaking directly with him in a confidential environment. It was good to be able to do that at the appointment today. I appreciate that the nurse has a role in calling patients following up about making appointments after tests- as she did with me this week, which was helpful.

C
Carole G.
Consultation with a Doctor
Verified
"

Felt that Dr Makki was doing everything he could to help my condition. Not just during the consultation, but beyond that.

P
Peter B.
RSDC Ferntree GullyConsultation with a Doctor
Dr Shahab Makki
Verified
"

Professional, friendly personal help. Easily understood explanations. Questions demonstrated a personal interest in my welfare. Receptionist welcoming and helpful.

D
Donald A.
RSDC Ferntree GullyClinic:
Date
Verified
"

Friendly, efficient staff at Knox Private for lung function test. Dr Porsa was friendly & informative. She explained everything thoroughly & allowed plenty of time for me to ask questions. Very happy with the care given to me all round.

J
Julie M.
RSDC Ferntree Gully
Date
Verified
"

Treated like royalty. Absolutely loved it

B
BERNIE P.
RSDC Epworth CamberwellHome-Based Sleep Study
Dr Chuan Foo
Verified
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Todays visit covered brathing and lung condition. With prescription given to assist with pain and shortness of breath. Also we have had a CPAP on trial which, has been challenging getting a comfortable reaction with the machine. I am confused what the best thing to do. Shall take the medication Dr Tim Cheung prescribed and shalll use the suggested “cream” prescribed when or if we use the CPAP again. Have an appointment 16December 12.15pm

A
Antonio B.
RSDC Ferntree GullyConsultation with a Doctor
Dr Timothy Cheung
Verified