What Our Patients Say

Good service!

Professional, friendly personal help. Easily understood explanations. Questions demonstrated a personal interest in my welfare. Receptionist welcoming and helpful.

Staff had been very helpful in moving arrangements around to fit my appointment time needs.Stephanie welcomed me, was attentive. Dr Ali listened attentively to my explanation and quickly got to the point of what he needed to do for me. Subsequently Stephanie was efficient in making a procedure appointment for me at the earliest available time; provided all the information I needed and noted my questions to ask Dr Ali. She followed up promptly by phone later in the day. At my previous appointment I had been shown into a room by the nurse who said her practice was to ask me about how I had been, etc and then she would tell Dr Ali. I declined as I was struggling to breathe and did not want to repeat myself. When Dr Ali came into the room he sat at the side, with the nurse in the primary position in front of me. As a patient, I found this request/type of consultation to be disrespectful. I do not need a medical interpreter or someone to speak on my behalf. My long term medical relationship is with Dr Ali and I wanted to continue speaking directly with him in a confidential environment. It was good to be able to do that at the appointment today. I appreciate that the nurse has a role in calling patients following up about making appointments after tests- as she did with me this week, which was helpful.

As always, brilliant!

$415 is an excessive fee for such a brief consultation.

Admin staff and doctors are very lovely, Especially Dr Makki who is very knowledgeable!

Kept to appointed time. Lung function test was carried out courteously and professionally. Doctors report was concise and all my questions were addressed.

Professional, very pleasant and explained Dad’s situation very well to him (Dad is 91).