Continuing assessment

NOT ENOUGH INFO GIVEN ON BRONCHOSCOPY. AT ALL ABOUT ALL OUT OF POCKET COSTS. DIDNT LIKE FACT WANTED ALL THE MONEY UPFRONT TO SEE DOCTOR NORMALLY I PAY AFTER I SEE THE SPECIALIST DOCTOR. NO RECEIPTS WERE GIVEN FOR PAYMENTS THE SYSTEM IS TO SLOW AND UNPROFESSIONAL

Dr Ali excellent respiratory doctor. Talks very fast. Very fast consultation. I take notes with me as reminder of the queries I have. I appreciate his kindness and concern about my health condition. I'm grateful I can continue to have my appointment at Camberwell rooms even though it is an inconvenience for Dr Ali and his staff. Mr Hooman is very efficient for the lung test and very helpful for the CPAP review.

As always, brilliant!

Excellent service. Clearly explained the medical issue and answered questions in no rush.

Administration seems disorganized. I had an appointment for Epworth Camberwell 28/04/2025. I received a reminder for my 28th April appointment at Knox. I rang to say I didn't want to go to Knox. I'd had a bad experience with a previous appointment. I was told Camberwell was no longer available but I could go to Balwyn North. As I was changing my appointment I would have to wait until mid June, 24th June, for an appointment at Balwyn North. One week before the appointment I received a reminder for my 24th June appointment at Epworth Camberwell. I sent a return text asking for confirmation for where the appointment was to be conducted, 2 days in a row. No reply. Then on 19th June I received a text reminder to bring a new referral from the GP. I couldn't get an appointment for GP until 23rd June. The clinic is unavailable 19th or 20th. The appointment is late morning and I have a lunch appointment that day. I rang the Respiratory reception and it was confirmed my appointment is for Epworth Camberwell which I prefer. Easier driving and easier parking. Maybe I could have kept my earlier Camberwell appointment on April 28th. It is all stress I could have done without. The change from Camberwell to Knox was done without my knowledge. Same with the change from Balwyn North to Camberwell, without my knowledge. Laurel Luce

Dr Tim has been looking after me for over five years! He has been right on virtually every call especially this last one! He has a gift of persuasion which involves balance and professionalism as I was very reluctant to be hospitalised. I will be forever grateful for his talent and skill and keeping me alive!!! He has never given up on me and if not for Tim I would not be here now!! Cheers from a very grateful Russell

Dr Porsa explained carefully her considered opinion of my health-related issues after questioning me extensively about any factors that might be relevant. Her explanations were clear and understandable and she suggested a course of treatment, to be followed up in 6 weeks. She was pleasant, friendly and informative.